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LCCC is a Patient Centered Medical Home (PCMH)

Since 1969, Olly Neal Community Health Center  has provided continuous quality affordable comprehensive health services to rural residents. We are dedicated to the improvement of quality health care services and the elimination of health disparities among rural residents.  We staff highly trained doctors and nurse practitioners who  offer comprehensive care for a wide range of acute injuries, illnesses and conditions.  With the help of our Case Manager, we work together to help you manage chronic health conditions.

ONCHC is a Patient Centered Medical Home (PCMH). This is the relationship between you, the patient, and your health care team led by your doctor or provider of choice.  Our main concern is the health and wellness of our patients and our primary goal is to provide the best comprehensive and coordinated health care for patients at all stages of their life.  It may seem easier to see any doctor you can when you or a family member is sick but having a PCMH-one doctor or provider of choice you call every time-means you are more likely to get the best possible care. If you see the same doctor every time, they will know what sicknesses and health care you have had and you will develop a relationship with your doctor and the healthcare team.

As your doctor or provider of choice, we will:
  • Explain diseases, treatments, and results in an easily understanding manner.
  • Listen to our patients’ concerns and questions, helping them make decisions about their care.
  • Provide timely access to medical care and same day appointments, whenever possible.
  • Provide care based on quality and safety.
  • Send our patients to trusted experts, if needed.
  • End every visit with clear instructions about, treatment goals and future plans.
We trust you, our patient, to:
  • Ask questions, share your feelings, and be a part of your care.
  • Be honest about your medical history, symptoms, and other important information about your health.
  • Tell your doctor about any changes in your health and well-being.
  • Make healthy decisions about your daily habits and lifestyles.
  • Let us know when you see other doctors and what medications they may put you on or change.
  • Ask other doctors to send us a report about your care when you see them.
  • Keep your appointments as scheduled whenever possible.
  • End every visit with a clear understanding of your doctor’s expectations, treatment goals, and future plans for you.
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